AD110 Video Doorbell - Chime Kit or Chime Problem?

[chipleak]

I have recently replaced the 70-year-old 16v transformer with a new Hampton Bay 16v 30VA transformer.
7 years ago I replace the old mechanical doorbell with a NEW mechanical doorbell.

With the CHIME KIT installed - and the NEW transformer installed - I get the same results of the mechanism constantly chiming, humming, and making noises - and will not function properly?

On the mechanical chime, it says 10V? Is that the problem?

DO I HAVE TO REPLACE the MECHANICAL CHIME with a new DIGITAL one from this list?

https://support.amcrest.com/hc/en-us/ar ... ell-AD110-

IF so, guessing I should go DIGITAL????
20 iChime iChime Digital OK
21 IQ GROUP DW1402-ACES Digital OK
22 HOME DEPOT 216590 Digital OK
23 Heath Zenith DW-57 Digital OK
24 Hampton Bay HB-7612-02 (1001 407 776) Digital OK
25 Utilitech UT-7578-02 (#0568978) Digital OK

[Revo2Maxx]

Hello and Welcome to the Forum

Sadly if your DOORBELL says it needs 10v then yes your issue most likely is that there is just to much power going to the doorbell...

About Replacing your Chime you don't have to Replace it with one listed.. What that list is, It is Doorbells that when the first testing of the Doorbell Camera was built it was tested only with them doorbells and found to work with them.. I am not sure if there was others that didn't work and wasn't listed I just know that before camera was Released for Public and when tested they were working on systems with them on the list...

Sadly there is a lot of things going on... 1 and no matter what anyone says.. You will want to make sure your system has the right size wires for connecting your new doorbell camera.. If your system had a 10v doorbell it could be that your system was installed with cat3 wiring and that is only 24ga wire and your going to want at least 18ga... This is from the Transformer to your doorbell camera back to the chime...

Then you will want to make sure your Camera has a good Transformer You said you just bought a 16vac 30va transformer so your good there...
Then a Chime that works with it.. One of them listed or one you choose just note if not on the list there might be issue getting it to work...

Another thing sadly I don't know what others were using when they tested out the systems listed... Issue could be that they had 24vac on one or more of them listed aboveand your 16vac wouldn't work with it.... Plus it might be that they had a 100va Transformer and the Chime was a HOG for power but because they had 100va it worked and your 30va might not... See that is one issue I found on a couple of cases trying to help some of my Friends install theirs.

So in the End it is hard to say what you should or shouldn't use... For me HB works at the house and an older 16vac Mech doorbell is connected at the Cabin.. Both using a 30va 16vac transformer Class 2 pLug in power supply.. Pay a little more but there is some over load and over volt protections built in so I pay the price to have a Peace of mind...

[chipleak]

I went and purchased and installed a new $50 DIGITAL Hampton Bay HB-7612-02 (1001 407 776) and the same problem - constant ringing! Even with the NEW Hampton Bay 16v 30VA transformer. The wiring is 18 gauge bell wire -installed approx 1952. The bell wire is buried behind plaster walls and now siding over the siding and trim! No way to run or replace - but the old bell has always worked? Am I out of options? I reinstalled the OLD push-button - returned to the original state - works fine! The AD110 does NOT WORK? So frustrated but DO not want to call an electrician as they charge approx $150 to $250 where I live for this type of service call (on an island). HELP!

[chipleak]

***Is there a PUSH notification for these updates? To my email? Did not see this till almost a week after you replied..

[amcrest168]

hmm... the humming suggests there could be a wiring insulation issue. reason why i say that is a regular push button doorbell is wired in the open position hence it provided the break in the entire circuit and it's only closed when the doorbell button is pushed. a doorbell camera is always wired in the close position to power the camera. the chime kit simply provides the load resistor so the chime doesn't go off in a closed circuit unless there is a short somewhere with the wiring insulation. that would be my guess.

[Revo2Maxx]

Ok so if the AD110 isn't working then I would contact Amcrest and request a RMA... however before you send your camera back I would if your able to.. Connect the Amcrest Chime box and doorbell to your 16vac 30va transformer direct. This will take about 40seconds or 1 minute for the doorbell camera to Charge and start asking about settings up... If this happens then there is an issue outside of the camera as stated in post above this one...

While I can't make you do anything.. That is a way that if I had your issues something that I would start with before calling for RMA...

Then after that if the Camera was to connect, I would then bring your NEW chime or old one if you took the new one back... Down to your Transformer and setup a setup like you were going to have it on your home... Wire from Transformer to the T on the HB, Wire from transformer to wire on the Camera, Camera to the F peg on the Chime. Power up and test in that small area that the system is working... Again there is a 40 to 1 min charge time before the system will go online...

Please note... Waga or Wago or what ever they are called I can't remember right now lol... Is only for 1 pair of wires.. iF you are using that clip to install your camera on both wires then it would make the doorbell always chime because it is making the Complete Circuit....

ANYONE that is reading this PLEASE IF YOU HAVE THIS CAMERA DON'T USE THE WAGO CLIP UNLESS YOU KNOW WHAT IT IS AND HOW TO USE IT..... I am not saying this is the issue I am just saying while I am here on the Topic for others that might read it... 2 clips would are needed for the system to be installed I am not sure why this box only comes with 1.....

Another option and why I said take your system to the power supply because most people don' t have long enough leads on the Multi Meter to test out if your wires are shorted from Transformer to the Switch aka Camera and from the doorbell chime to the switch because most cases test leads are less then a foot long and most cases the install area is over 20 to 30ft from each other so this poses a testing issue....

[chipleak]

I tried to attach a video but it would not let me... I published 6-second video here: https://youtu.be/Ts-SQlTt8Rk
With a new digital doorbell installed (NOT SHOWN) basically the same effect as the mechanical seen in this video. I saw in other forums on other door cams a discussion about another type of resistor? Installed as a bridge on the back of the doorbell itself? Any advice is appreciated - cannot use and will have to return otherwise. I have 3 other AMCREST cams and am a BIG FAN until this happened.

[amcrest168]

hi @chipleak, do not install a resistor at the back of the ad110. the ad110 does not need a resistor. try disconnecting the yellow wire from the chime and retest. i suspect you have a wiring issue. please disconnect the yellow wiring so only two wires are connected to the chime plus the two wires from the amcrest chime kit. test and report back.

[chipleak]

I did as suggested - and with the YELLOW wire removed - NO POWER to the CAMERA AD110. And of course since the yellow wire in my photo is to the back doorbell, that bell had no power either. The mechanical doorbell is a Heath/Zenith 35 Base. https://www.heath-zenith.com/products/w ... ll-sl-2735 Here is a photo of that unit https://www.dropbox.com/s/ltzibtmqrnyag ... e.jpg?dl=0 So, I returned everything to the previous configuration - Front and Rear mechanical doorbells work as they always have. Thanks for continuing to help me find a solution to this problem. Love your products - not sure why this has been a challenge. I wired and installed my 3 other Amcrest Cams myself and all worked within minutes of powering up and syncing to my Amcrest ViewPro app! Chip

[Revo2Maxx]

Sorry to hear that you were not able to get things going.. I something that has me wondering... Are your normal doorbell button lit or just normal unlit buttons?

Did you out of testing while working on things try to change the doorbell to the back rather then the front? Just to test things out?