Problems with Amcrest and Blue Iris 5 recording video

[trixiet]

Hi folks! I'm new to this forum. I an having problens with my Amcrest model IP3M-943B cameras. I connected wireless to my dedicated Blue Iris laptop. My problem is I show videos in the clip list but when I click -on a video all I see is a JPEG. I have attached a lot of screen shots for someone to review. Any help would be really appreciated.

[James.S]

I would highly recommend reaching out to us via email ([email protected]) Or Blue Iris themselves.



However, give this a shot.

Unfortunately, sometimes we run into issues with the internal profiles for Amcrest in the Blue Iris software. So to get past this I click Find/Inspect when adding a device.

make sure you have all your login info input into the system before clicking find/inspect

find-inspect.PNG (38.53 KiB) Viewed 12682 times

[trixiet]

Thanks James S for the reply. I will check with Amcrest first. I did contact Blue Iris but their response was so vague that it was useless.
Thanks again,
Truxiet

[James.S]

Thanks James S for the reply. I will check with Amcrest first. I did contact Blue Iris but their response was so vague that it was useless.
Thanks again,
Truxiet

I am sorry to hear that, Definitely reach out to us. Feel free to ask for James.S and I will work with you directly.

[trixiet]

I said to hell with blue iris and went with ISPY. Seems to work better and am happy now.